ACTION: Establish KPIs and monitor regularly. If Community Benefits are involved complete the Measurement Tool and return to Value Wales. Utilise the eProcurement Service programme e-contract management services and tools.
Contract management is the process which ensures that both parties to a contract fully meet their respective obligations as efficiently and effectively as possible, in order to deliver the business and operational objectives required from the contract and in particular to provide value for money.
Having organised effective contract arrangements, all benefits that could be attained by the contracting organisation could be lost if the contract is not effectively managed - it is important not to 'let and forget'!
This section of the PRP will provide you with the necessary guidance relating to all the actions that are required for successful delivery of the contract objectives following award of the business.
If you require support and guidance relating to the interpretation and application of procurement legislation and policy, please refer to the protocol for provision of policy guidance and support.
Monitor the (KPIs), ensure regular supplier review meetings and if Community Benefits are involved complete the Measurement Tool and return to Value Wales.